We accept secure payments through PayPal, one of the world’s most trusted payment platforms.

Through PayPal, you can pay using:

• Credit & Debit Cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB)
  
• PayPal balance
  
• Apple Pay (where supported)
  
• Venmo (US only)
  
• Local payment methods such as iDEAL, Bancontact, Giropay/Sofort, and MyBank
  
• PayPal Pay Later (availability depends on your region)
  

All transactions are fully encrypted and protected with advanced security standards. Your payment details are never stored or accessible to us, ensuring a safe and secure checkout experience every time.

Each product page on our website includes a detailed size guide with exact measurements in centimeters, along with full information about the product’s type and quality.

We recommend comparing these measurements to a similar item you already own to ensure the best fit.

Since all our products are made-to-order, we do not offer returns or exchanges for change of mind, incorrect size, or color selection after the order has entered production.

However, if you receive a defective, damaged, or incorrect item, we will gladly offer a replacement or a full refund at no additional cost.

To report an issue, please contact our support team within 14 days of receiving your order (or from the estimated delivery date for lost packages), including clear photos of the problem. Our team will review your request within 3 business days.

Please note that returns require prior approval, and items must be unused and in their original condition.

We currently ship to the following countries:

North & South America:

United States, Canada, Mexico, Brazil, Argentina, Venezuela, Colombia, Paraguay, Uruguay, Chile, Puerto Rico, Costa Rica, Nicaragua, Guatemala, Peru, Bolivia, Dominican Republic

Europe:

United Kingdom, Cyprus, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Ukraine

Asia:

Azerbaijan, China, Georgia, Hong Kong, India, Indonesia, Japan, Kazakhstan, Kyrgyzstan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Turkey, Uzbekistan, Vietnam

Oceania:

Australia, New Zealand

Please note that shipping to the Middle East is currently unavailable due to security reasons.

If your country does not appear at checkout, shipping is not yet supported in your region. We are continuously expanding our coverage.

You can contact our customer support team through the following channels:

Customer Service Email: support@unbroken-store.com

WhatsApp Support: Chat with us

Website Support Form: Contact page

We aim to respond to all inquiries within 1–3 business days.